Gigi

Support

Questions, problems, or something not working the way it should — here's how to reach us and how to manage your account.

Contact us

Email hey@goood.group and we'll get back to you, usually within 2 business days.

If you're reporting a problem, it helps to include your device model, iOS version, and a screenshot if you can.

Manage your account

You can delete your account and everything you've saved to it at any time from within the app, under Settings. This removes your account, boards and saved inspiration in line with our Privacy policy. If you'd rather we do it for you, email us at the address above and we'll take care of it.

If you've connected Pinterest, you can disconnect it at any time from within the app, or from your Pinterest account settings under Apps and devices. Disconnecting removes Gigi's access but keeps any Pins you've already imported, unless you delete them separately.

Common questions

How do I save something to Gigi?

Share a post, reel, link or screenshot to Gigi the way you'd share it to a friend. Gigi reads the details and files it under the right board.

Sharing to Gigi isn't showing up as an option

Make sure Gigi is updated to the latest version from the App Store, then restart your phone. On iOS you may need to scroll to "More" in the share sheet and turn Gigi on there once.

My Pinterest boards aren't importing

Check that Pinterest is still connected under Settings. If it's connected but nothing's coming through, disconnect and reconnect it. Still stuck? Email us.

Can my partner, planner or vendors see my boards without the app?

Yes. Share a board as a link and anyone can view it, no download required.

Is Gigi available on Android?

Gigi is starting on iOS. If you're on Android, join the waitlist on our homepage and we'll let you know when that changes.

Is my information private?

Yes. What you save is yours, and we only use it to build your boards and plan. See our Privacy policy for the details.